All Guides

Training

Dispatcher

Scheduling, crew assignment, day-of logistics

14 guides across 4 categories

Dispatch & Operations

How to Book a Move in MoveRight

beginner

Once the estimate is signed and the deposit is collected, book the move — assigning crew, truck, date, and time — and confirm everything with the customer automatically.

4 min read

Using the Drag-and-Drop Dispatch Board

beginner

Assign crews and trucks to jobs visually — drag, drop, done. MoveRight shows availability, prevents double-booking, and auto-texts your crew.

3 min read

The 15-Minute Morning Dispatch Routine

beginner

Start every day with a consistent routine — review today's jobs, assign crews, send notifications, and spot problems before they become emergencies.

3 min read

How to Add and Manage Crew Members

beginner

Add new crew members from the Dispatch page, edit their profiles, set pay rates and capabilities, and manage their availability and time off.

4 min read

Auto Crew Notifications

beginner

MoveRight texts your crew their job details automatically. Learn what gets sent, when, and how to customize the message.

3 min read

How to Use the Crew Optimizer

intermediate

Let MoveRight's AI automatically assign the most cost-efficient crew to every job — then manually adjust as needed.

3 min read

How to Manage Crew Assignments

beginner

Add, move, and remove crew members from jobs using drag-and-drop or the edit form — for when the optimizer needs manual fine-tuning.

3 min read

The Live Map and Job Tracking

intermediate

Watch your crews and jobs in real time — see who's en route, who's on-site, and who's falling behind.

3 min read

Same-Day Dispatch Changes

intermediate

Handle crew no-shows, reschedules, and last-minute bookings without losing your mind — reassign, notify, and keep the day on track.

4 min read

How to Send and Export the Dispatch Schedule

beginner

Email the daily schedule directly to your crew, copy it for a group chat, or export it to a spreadsheet for payroll and analysis.

2 min read

How to Generate the Daily Operations Report

beginner

Generate and print a one-page snapshot of fleet status, crew availability, and financial performance for the day — perfect for morning huddles.

1 min read